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Knowledge Base
Welcome to the Thompson Farms online Customer Service and Support Center Knowledge Base. If you got a question or need assistance, we can help. Click on a topic that best describes the subject of your inquiry.

Got a new product or enhancement idea? Send us your Feedback!

Online Store

  Payment Information
  Deliveries
  Returns/Exchanges
  Pricing Policy
  Product Availability
  Order Limitations

Thompson Farms

  Facility Tours
  Employment
  Land Leasing
  Media Inquiries

Website Technical Issues

  Broken Links
  JavaScript Errors
  Troubleshooting Other Issues

The Thompson Farms Store

Payment Information
Purchases can be made with US Dollars via cash or check made payable to Thompson Farms.

Credit Cards: At this time, Thompson Farms does not accept credit cards.

Gift Cards: At this time Thompson Farms does not offer Gift Cards for sale.

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Deliveries
Thompson Farms does not currently offer shipping/delivery services. All orders have to be picked up at the farm by the customer or a shipping carrier arranged by the customer.

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Returns/Exchanges
Prior to making a return, please Contact Us for return information and authorization. Please do not return purchases without authorization.

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Pricing Policy
At Thompson Farms we try our best to provide our customers with competitive pricing on all items. Most of our products are sold around the current market rate. The prices set on our products are subject to change without notice.

Bulk Pricing: Thompson Farms offers volume pricing on some products, check out our PRO Services for more details.

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Product Availability
Most products displayed are available for purchase. Products shown as available are normally stocked but inventory levels cannot be guaranteed.

Back Orders: Many of our products are produced annually and will sometimes become temporary unavailable. We make every effort to get out-of-stock and back-ordered products back into inventory as quickly as possible. However, factors such as time, season, weather, and other logistics could cause a much longer delay. Our product listings are updated as much as possible with the latest anticipated delivery information. Please keep in mind these dates can change as we receive updated information from our suppliers.

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Order Limitations
Due to product availability, Thompson Farms may limit or cancel items or quantities purchased. Thompson Farms may also reject orders due to product availability. In the event a change is made to an order, Thompson Farms will attempt to notify the customer by contacting the eMail, phone and/or billing address provided at the time the order was made.

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Thompson Farms Facilities and Services

Facility Tours
The facilities at Thompson Farms are not equipped to accept or offer tours.

Corn Maze: Unfortunately, Thompson Farms no longer operates a corn maze.

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Employment
At Thompson Farms, we occasionally have temporary employment opportunities. When seasonal demand permits, we will post open and future opportunities on our Online Employment System.

Please Note: Only applications sent through The Thompson Farms Online Employment System will be accepted.

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Land Leasing
In addition to onsite operations, Thompson Farms manages agricultural farmlands offsite. If you have land in the 15860 or 15825 postal code that you would like to lease to be farmed, let us know.

Thompson Farms will review request and make a decision based on location, geography, size, cost, and production demand.

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Media Inquiries
We have designed a Media Kit for members of the media to obtain news, information, photos, and contacts for Thompson Farms.

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Thompson Farms Website

Broken Links
Please
report broken links so we may correct the error. Be sure to include the exact URL of the page which contains the broken link and which link on the page is broken.

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JavaScript Errors
JavaScript errors are possibly caused by an outdated web browser. These errors should not cause a problem with the website, except for the error message itself. You should consider upgrading/updating your browser to eliminate these type of errors from appearing.

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Troubleshooting for Website Issues
Refresh: Sometimes refreshing a webpage can clear technical difficulties you maybe experiencing when using the internet.

Bookmarks/Favorites: If you bookmarked a page on our website, it's possible that the URL could have changed or is outdated. Delete the bookmark and create a new bookmark with the latest URL.

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1543 Odonnell Road | Sigel, PA 15860
814-752-2271 |
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