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Customer Service

Welcome to The Thompson Farms Store Customer Service page. If you got a question or need assistance, we can help. Click on a topic that best describes the subject of your inquiry. If you don't find the answer you're looking for, complete the Assistance Request Form.

      Payments
      Deliveries
      Returns/Exchanges
      Pricing Policy
      Product Availability
      Order Limitations

Payments
Purchases can be made with US Dollars via cash or check made payable to Thompson Farms.

Credit Cards: At this time, Thompson Farms does not accept credit cards.

Gift Cards: At this time Thompson Farms does not offer Gift Cards for sale.

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Deliveries
Thompson Farms does not currently offer shipping/delivery services. All orders have to be picked up at the farm by the customer or a shipping carrier arranged by the customer.

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Returns/Exchanges
Prior to making a return, please contact us for return information and authorization. Please do not return purchases without authorization.

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Pricing Policy
At Thompson Farms we try our best to provide our customers with competitive pricing on all items. Most of our products are sold around the current market rate. The prices set on our products are subject to change without notice.

Bulk Pricing: Thompson Farms does offer volume pricing on some products, check out the Pro Customers section for more details.

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Product Availability
Most products displayed are available for purchase. Products shown as available are normally stocked but inventory levels cannot be guaranteed.

Back Orders: Many of our products are produced annually and will sometimes become temporary unavailable. We make every effort to get out-of-stock and back-ordered products back into inventory as quickly as possible. However, factors such as time, season, weather, and other logistics could cause a much longer delay. Our product listings are updated as much as possible with the latest anticipated delivery information. Please keep in mind these dates can change as we receive updated information from our suppliers.

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Order Limitations
Due to product availability, Thompson Farms may limit or cancel items or quantities purchased. Thompson Farms may also reject orders due to product availability. In the event a change is made to an order, Thompson Farms will attempt to notify the customer by contacting the eMail, phone and/or billing address provided at the time the order was made.

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1543 Odonnell Road | Sigel, PA 15860
814-752-2271 |
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